Tech Support: Difference between revisions
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Welcome to Tech Support. | Welcome to Tech Support. | ||
For installation directions visit [[Install Guide|this install guide]]. | |||
If you have any problems while trying to get the game to run, attempt to find the solution below. | |||
If none of these solutions work copy the [http://www.freeallegiance.org/forums/index.php?act=announce&f=5&id=8 Help Me template] and create a new post in the [http://www.freeallegiance.org/forums/index.php?showforum=5 helpline forum]. | |||
==Problems with Account Activation== | ==Problems with Account Activation== | ||
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==Problems with ASGS== | ==Problems with ASGS== | ||
Problems with [[ASGS]]. Click on the error message you see to see a solution. | Problems with [[ASGS]]. Click on the error message you see to see a solution. | ||
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==Problems with connectivity== | ==Problems with connectivity== | ||
Problems with connecting to the lobby or the game servers from within Allegiance. | Problems with connecting to the lobby or the game servers from within Allegiance. | ||
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==Problems with Allegiance== | ==Problems with Allegiance== | ||
Problems with the Allegiance client not related to connectivity. Includes sound and video issues. | Problems with the Allegiance client not related to connectivity. Includes sound and video issues. | ||
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==Configuration issues== | ==Configuration issues== | ||
Includes guides and solutions for issues with external devices, servers etc. | Includes guides and solutions for issues with external devices, servers etc. | ||
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:*[[Running_a_Server#Running_an_online_server|How do I setup a server for online play?]] | :*[[Running_a_Server#Running_an_online_server|How do I setup a server for online play?]] | ||
:*[[Running_a_Server#Running_a_LAN_server|How do I setup a server for LAN play?]] | :*[[Running_a_Server#Running_a_LAN_server|How do I setup a server for LAN play?]] | ||
==Problems specific to Windows Vista== | ==Problems specific to Windows Vista== | ||
Includes known problems and solutions for errors that occur when installing or playing Allegiance on Windows Vista. | |||
First off, read about [[Steps to make Allegiance work with Vista|the steps to make Allegiance work with Vista]]. | First off, read about [[Steps to make Allegiance work with Vista|the steps to make Allegiance work with Vista]]. | ||
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:*[[.NET 1.1 installation fails with an exception error.]] | :*[[.NET 1.1 installation fails with an exception error.]] | ||
==Improving graphical quality== | |||
This section is not about solving errors, it's about if you've got the game going and want to improve the look. | |||
:*[[Where Can I Get Graphical Upgrades?|High resolution textures]] | |||
:*[[How do I play Allegiance on a widescreen monitor?|Playing on a widescreen monitor]] | |||
:*[[I'm getting really bad FPS! How can I improve it?|Improving frame rate]] | |||
Revision as of 22:31, 4 May 2008
Welcome to Tech Support.
For installation directions visit this install guide.
If you have any problems while trying to get the game to run, attempt to find the solution below.
If none of these solutions work copy the Help Me template and create a new post in the helpline forum.
Problems with Account Activation
Problems with registering a new gameplay account
Problems with ASGS
Problems with ASGS. Click on the error message you see to see a solution.
- Error: 'A required .DLL file, MSCOREE.DLL, was not found'
- Error: 'Application failed to initialize properly. Error 0xc0000135'
- Error: 'Application failed to initialize properly. Error 0xc000007b'
- Error: 'Specified Account does not exist'
- Error: 'Unable to retrieve key'
- Error: 'Unable to generate key'
- Error: 'Unable to validate Allegiance installation'
- Error: 'Invalid Session'
- Error: 'Client submitted invalid key'
- Error: 'Connectivity Failure. Check Connection'
- Error: 'Unable to launch Allegiance.'
Problems with connectivity
Problems with connecting to the lobby or the game servers from within Allegiance.
- Error: 'Unable to connect to Zone'
- Error: 'Cannot Connect to Lobby'
- Error: 'Guaranteed Message could not be delivered'
- Error: 'Failed to connect to Lobby'
- Error: 'You have been disconnected from the gameserver'
- Error: 'Pings not coming back'
- Error: 'DPlay session terminated'
- Which ports does Allegiance use?
- How do I find IP Addresses of my computer and my router?
- What is Port Forwarding/Triggering?
- How do I set up a static IP for Port forwarding?
Problems with Allegiance
Problems with the Allegiance client not related to connectivity. Includes sound and video issues.
Configuration issues
Includes guides and solutions for issues with external devices, servers etc.
- Why don't Key Mappings work in Training?
- How do I play Allegiance from multiple machines behind a router?
- Why doesn't my Saitech X45 joystick's throttle work?
- How can I use my mouse's extra buttons or mousewheel ingame?
- How do I remap my controls?
- How do I play Allegiance on a widescreen monitor?
- How do I setup a server for online play?
- How do I setup a server for LAN play?
Problems specific to Windows Vista
Includes known problems and solutions for errors that occur when installing or playing Allegiance on Windows Vista.
First off, read about the steps to make Allegiance work with Vista.
If you still have problems, look through these articles according to the problem you are encountering.
Improving graphical quality
This section is not about solving errors, it's about if you've got the game going and want to improve the look.
| Getting started |
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